FAQ ARNOVA G3 & 10 G2, 10b G2 & 7 G2What to check first |
Make sure your battery is completely charged… | |
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Make sure you have the latest firmware… | |
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Make sure your WiFi is working… | |
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Check the user manual… | |
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Connected by not appearing on your PC… | |
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General |
What is Android™? | |
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What version of Android™ is on the devices? | |
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What apps are included on the device? | |
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How do the devices charge? | |
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Connecting to the Internet (WiFI and 3G) |
I’m having problems connecting over WiFi. What should I do? | |
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Does my ARNOVA G3 tablet have Flash™ capability for Flash™ video or Flash™ games? | |
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Android User Interface and applications |
How do I download apps? | |
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Can I download apps from the Google Play Store? How? | |
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What happens if I download a paid app and then delete it by mistake – How do I get it back? | |
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Where do these apps go after I download them? | |
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What do I do if an app gets stuck or functions incorrectly? | |
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What are these widget things that Android has? | |
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How can I personalize my Homescreen? | |
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I downloaded an app I don't want anymore, how can I uninstall it? | |
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Can I read ‘office’ documents on my tablet eg: Word, Excel, PowerPoint, PDF files? | |
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Can I use my ARNOVA for reading eBooks? | |
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How do I set up an email account on the tablet? | |
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Video / Photo / Music |
Can I download music from online stores and play on my ARNOVA? | |
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What media file formats do the ARNOVA tablets support? | |
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Transferring Content |
Which methods can I use to transfer files to my ARNOVA tablet? | |
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How can I transfer from my PC to my ARNOVA? | |
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How can I transfer from my Mac to my ARNOVA? | |
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Can I sync my music, photo, and video content from Windows® Media Player or iTunes® to my ARNOVA? | |
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How can I transfer from a storage device to my ARNOVA? | |
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Battery / Power |
The battery of my ARNOVA is completely drained and the device will not switch on for it to charge. | |
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The battery on my device runs out very quickly, what can I do? | |
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What USB devices work on the tablet? | |
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Troubleshooting |
I cannot turn on my device, what should I do? | |
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My device “froze”. What do I do? How do I prevent that? | |
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My tablet seems to be running slower than when I originally got it, what can I do? | |
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How can I do a Factory Reset on my tablet? |